http://www.mtsys.co/warranty-policy.html
Warranty Policy:
LIMITED WARRANTY
Millennium Telesystems Pvt. Ltd. warrants that this product is free from any defects in material and workmanship and the Limited Warranty (warranty) period starts at the time of product's original purchase by the first end-user, as per the following terms and conditions:
- The warranty is non-assignable & non-transferable and extends for the first twelve (12) months beginning from the date of purchase for the product (except Accessories & Consumables).
- The warranty for Accessories & Consumable which are the part of original product pack (like battery packs, chargers, Desk Stands, Headset, Data cable and Covers) extends for the first six (6) months beginning from the date of purchase the product.
- During the warranty period, Millennium Telesystems Pvt. Ltd. or -its authorized service network may repair or replace on behalf of Millennium Telesystems Pvt. Ltd. option, any defective product or parts thereof with new or factory rebuilt replacement items, and return the product to the consumer in working condition. No charge -will be made to the consumer will be made to the consumer for either part or labor for repairing or replacing the product. All replaced parts, boards or equipment shall become the property of Millennium Telesystems Pvt. Ltd. The external housing and cosmetic parts shall be free from defects at the time of purchase of the product and, therefore, shall not be covered under warranty terms.
- Repaired product will be warranted for the balance of original warranty period or ninety (90) days from the date of repair whichever is longer.
- If a problem develops during the warranty period, the consumer should:
- Transportation, delivery and handling charges incurred in the transport of the product to and from Millennium Telesystems Pvt. Ltd. or its authorized service center will be borne by the consumer. Upon request from Millennium Telesystems Pvt. Ltd. or its authorized service center, the consumer must provide Invoice, original warranty card, duly stamped and signed, or other information to prove the date and place of purchase.
- While Millennium Telesystems Pvt. Ltd. would take adequate steps for availability of spare parts at all the time, however in stray cases (as decided by Millennium Telesystems Pvt. Ltd. or its authorized personnel) of non-availability of spare parts, Millennium Telesystems Pvt. Ltd. would offer commercial solution to consumer on its sole discretion.
- The consumer shall have no coverage or benefits under this warranty if any of the following conditions are applicable:
- Any implied warranty of merchantability or fitness for a particular purpose or use shall be limited to the duration of the foregoing written warranty. Otherwise, the foregoing warranty is the consume r's sole and exclusive remedy and is in lieu of all other warranties, express or implied. Millennium Telesystems Pvt Ltd. shall not be liable for any incidental or consequential damages or a loss of anticipated benefits or profits, loss of impairment of privacy of conversations, work stoppage or loss or impairment of data arising out of the use or inability to use the product.
- The maximum value of claims, if entertained by Millennium Telesystems Pvt. Ltd., will be limited to the Maximum Retail Price of the product, prevailing at the time of settlement of the claim.
- Millennium Telesystems Pvt. Ltd. neither assumes nor authorizes any authorized service center or any person or entity to assume for it any other obligation or liability beyond that which it expressly provided for in this warranty.
- All warranty information, product features and specifications are subject to change without prior notice.
- All disputes are subject to the jurisdiction of the Courts of New Delhi only.